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---
title: Using the Adobe Commerce admin panel
subtitle: Learn how to use the Adobe Commerce admin panel to configure the Stripe module for the Adobe Commerce platform.
route: /connectors/adobe-commerce/payments/admin
redirects:
  - /magento/admin
  - /plugins/magento/admin
  - /plugins/magento-2/admin
  - /plugins/adobe-commerce/admin
  - /connectors/adobe-commerce/admin
stripe_products: []
---


## Issuing refunds

1. Go to **Sales > Orders** to find the order you want to refund.
2. If you set _Payment Action_ to _Authorize Only_, the only action you need to take is to press the **Cancel** button at the top of the page. However, if you chose to _Authorize and Capture_, proceed to the next step.
3. From the left sidebar, click **Invoices**, then click on the {% glossary term="invoices" %}invoice{% /glossary %} to refund it.
4. At the top right-hand corner, click **Credit Memo**.
5. Adjust the amount (if necessary) and click **Refund** at the bottom of the page to perform a live refund. By clicking **Refund Offline**, you only issue the refund in Adobe Commerce and not in Stripe.

{% video width=720 height=405 src="https://d37ugbyn3rpeym.cloudfront.net/docs-magento/refund-order.mp4" %}
{% /video %}
6. For a partial refund, you can adjust the **Adjustment Fee**. This is the amount you don't want to refund. In the screenshot above, by setting the adjustment fee to 10 USD, we're refunding 53.87 USD and 10 USD is kept as a fee. You can ignore the **Adjustment Refund** field because we won't refund an amount that is greater than the original payment of the customer. {% number=6 %}

{% video width=720 height=405 src="https://d37ugbyn3rpeym.cloudfront.net/docs-magento/refund-partial-order.mp4" %}
{% /video %}

The amount is now fully or partially refunded in Stripe and a note appears in the **Comments History** of the order.


## Authorizing card payments and capturing later {% #capturing-later %}

In your [card settings](/connectors/adobe-commerce/payments/configuration#payments), you can set **Payment Action** to only authorize card payments when placing an order. The bank guarantees the amount and holds it on the customer’s card for up to 7 days. Failure to {% glossary term="capture" %}capture{% /glossary %} the payment by this time cancels the authorization and releases the funds.

Optionally, you can set **Expired Authorizations** to attempt to re-authorize the payment in case you miss the 7-day window but it isn't guaranteed to succeed.

When ready to capture (for example, you shipped the product), follow these steps:

1. Go to **Sales > Orders**.
2. Find the relevant order.
3. Click **Invoice**.
4. If you need to issue a partial invoice, adjust the invoice items as shown in the video below. You can reduce the item quantity but not increase it.
5. Click **Submit Invoice** to capture and finalize the payment.


{% video width=720 height=405 src="https://d37ugbyn3rpeym.cloudfront.net/docs-magento/capture-auth.mp4" %}
{% /video %}

After clicking **Submit Invoice**, you can see the captured funds in the Stripe Dashboard.

## Creating orders

You can create an order and charge a customer’s card with details that you've received over the phone, directly from the Adobe Commerce admin panel:

1. Go to **Sales > Orders**.
2. At the top right hand side, click **Create New Order**.
3. Choose a customer, the store, and any products for that order.
4. Select a shipping method (if applicable) before filling in payment details.
5. When you’re ready to submit the order, select a saved payment method. Clicking the **Add new** button redirects you to the customer page in Stripe, where you can securely enter a new payment method.
6. Click **Submit Order**.

{% image
   src="images/adobe-commerce/admin-create-orders.png"
   width=80
   ignoreAltTextRequirement=true %}
Payment information for admin orders
{% /image %}


If you set **Payment Action** to authorize and capture, we charge the card immediately. If you set **Payment Action** to authorize only, you must also [capture the payment](#capturing-later).

## Send an invoice to the customer

When creating a new order from your Adobe Commerce admin, you have the option to send an invoice link to the customer by email:

{% image
   src="images/adobe-commerce/admin-send-invoice.png"
   width=80
   ignoreAltTextRequirement=true %}
Send an invoice to the customer
{% /image %}


You can change the due date to help keeping track of late payments in your Stripe Dashboard.

Using this method is more secure than paying by card from the Admin Panel as you avoid collecting sensitive payment information over the phone. By opening the link in the email, the customer opens a [Hosted Invoice Page](/invoicing/hosted-invoice-page) which includes a payment form.


{% see-also %}
* [Troubleshooting](/connectors/adobe-commerce/payments/troubleshooting)
{% /see-also %}